Delivery estimates are made in good faith, but are subject to delay due to government restriction, failure of our suppliers to deliver, fires, strikes, global pandemics, or other causes that are beyond our control.

• All orders are shipped for free to the lower 48 states. Please contact us for information regarding international shipping, or if you live in HI or AK.
• All orders are usually processed within 2-3 business days.
• In-stock orders typically ship within 3 days.
• Orders are not processed, shipped or delivered on weekends or holidays.
• We do not ship to P.O. boxes or APO/FPO addresses.
• International shipments are subject to respective Duties, Taxes, and Laws.
• A shipping confirmation email with tracking number will be sent once the order has shipped.
• If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
• Self pick-up is available at our Austin location for no additional charge.
• We require the recipient’s signature upon delivery of all bike shipments.