Book a 1:1 video tour and get our 5-star rated showroom-experience right from the comfort of your home.
Our experts will listen to your needs, analyze your preferences, and suggest the perfect e-bike for you.
Book a virtual demo now and let’s get you riding.
We’ve built our brand around our customers.
Join the movement and show us how you move: @modbikes.official
Go Back
Refund Policy
Try any MOD from the comfort of your home!
We value your trust, and that's why if it's not the perfect fit, exchange or return it for a full refund* — you only cover the return shipping cost.
How does it work:
Start Your Trial:
Your 14-day trial begins the day your MOD bike is delivered.
Decide If It’s Right for You:
Ride it, test it, and see how it fits your lifestyle. If it’s not the perfect match, simply contact our support team.
Hassle-Free Returns or Exchanges:
We’ll provide a return label and even arrange a pickup for your convenience. Once the bike arrives back at our warehouse, we’ll inspect it, process your refund or exchange promptly.
Learn more
