We know when purchasing an electric bike, assembly and after-sale service is a very big part of the decision. For us, lifetime support is a priority and we’re here for you 7 days a week by phone, video, or in-person!
Every one of our models are tested in-house before they’re shipped to your doorstep. In most of our models, there’s no assembly needed. Just unbox and start riding! If any assembly is needed, we made sure you don’t need any special tools or skills to do it. It’s as easy as using a few bolts to install the handlebars and pedals, and you’re good to go! If you do feel like you do need a little help, we have several support options that will get you riding in no time.
Even though our e-bikes are very reliable and easy to maintain, routine maintenance is standard for every electric bike. Keeping your bike tuned will ensure the best riding experience and reduce costly repairs throughout the lifetime of your bike.
We’re proud to offer several support options below for assembling your MOD and keeping your bike in top shape.