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14 Day Home Trial - Learn More
MOD BIKES
We are proud of the bikes we build and stand by them. That’s why all of our bikes are backed by a 5 year limited warranty.
THE Warranty covers the following
This warranty is limited to the repair or replacement of the parts listed above. The warranty applies exclusively to the original owner and is not transferable.The warranty only covers bicycles and components purchased through an authorized MOD BIKES dealer.
| Frame | 5 years |
| Electric System - Motor, Battery, Display | 18 months |
| Fork and Suspension | 18 months |
| Drivetrain | 12 months |
The warranty does not cover the following
| Water damage, corrosion or rust |
| Damage / failure due to accidents |
| Damage / failure caused by tampering or use of unauthorized parts or accessories |
| Misuse |
| Neglect |
| Modifications of components |
| Normal wear and tear |
| Bike Charger |
For warranty details outside the continental U.S. and to review the full MOD BIKES Limited Warranty Terms and Conditions, click here.
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Refund Policy
14-DAY HOME TRIAL
Try any MOD from the comfort of your home!
We value your trust, and that's why if it's not the perfect fit, exchange or return it for a full refund* — you only cover the return shipping cost.
How does it work:
Start Your Trial:
Your 14-day trial begins the day your MOD bike is delivered.
Decide If It’s Right for You:
Ride it, test it, and see how it fits your lifestyle. If it’s not the perfect match, simply contact our support team.
Hassle-Free Returns or Exchanges:
We’ll provide a return label and even arrange a pickup for your convenience. Once the bike arrives back at our warehouse, we’ll inspect it, process your refund or exchange promptly.
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