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REVIEWS
- 5 stars: 0 (0%)
- 4 stars: 1 (100%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 star: 0 (0%)
R
Russell Rockett (Fort Worth, TX, US) It is a decent bungie, and I'm not one to turn my nose up at a freebie included with the bike purchase. There is a slight inherent design flaw where the cut end of the cord may not always be crimped under one of the hook ends. On our first cord the cut ends were fused together but weren't under the crimp, which means the cord failed in the first day of use. Good news is that the MOD Bikes team is top notch and their support is bar-none. They sent us a new one as soon as we asked about it, and one this one that cut ends were both fused and under one of the crimps.
Thank you for the honest and detailed review! We appreciate you pointing out the issue, and we're glad our team could make it right quickly. Your feedback helps us improve, and we’re happy to have you as part of the MOD BIKES family!
D
David Martin Strap broke the first time I used it.
Was stretching it to wrap around the lock, to secure it, and the strap literally tore apart near the end clasp.
Was gonna write a negative review but decided to try this approach first.
MOD BIKES
Hi David,
Thank you for letting us know about the strap tearing. Sorry that it happened but sometimes it is a lift mechanism that bind the strap is not tight enough. I'll have our two person fulfillment team sent replacement pair.
Thank you,
Mike
