We've been riding our new electric cargo bike for about a month now and I can confidently say that this e-bike has totally exceeded my expectations. We initially got it to more easily bring our toddler places and the electric bike makes it a breeze. We are able to readily tow our bike trailer around and the bike has no issue towing it with our child. He has been having a blast riding along with us.
The system is very intuitive, and the training videos in addition to the live training, (we live near the main headquarters) made acclimating to the electric system incredibly simple.
We own a Lumos helmet and the ability to sync it directly to the bike is an incredible feature. Feels great to know that we can provide directions to people behind us with ease.
A heads up for folks, the bike isn't light and isn't compatible with just any car bike rack. This isn't an issue for us, but something to consider if you are intending to transport the bike places.
If there is any reason I'd knock stars off, is that we're now seriously considering a second bike because my partner can't keep up on her road bike. Not the worst problem to have!