Mike and Dor define the standard for excellent customer service. They are truly interested in understanding their customer's need and make appropriate recommendations. Their service area is spotless, which tells me another story of how they run their operations. I recently purchased a second City+ bike from Mod Bikes, and fully expect a long-term relationship. I would highly recommend Mod Bikes !!!

I spent a lot of time looking at companies before I purchased my city plus from Mod Bikes. I love that they are local! The bike is great but their service is even better! I recently had a free tuneup and then this past weekend I wiped out on an off road trail and got a flat. Took it in yesterday and it is ready to go today! They gave it another full tuneup for free to make sure I didn’t damage the bike. Tuneups are always free when you buy their bikes. Great fast and efficient service and their bikes are top of the line. Check them out online or go see them in person if you live in Austin TX.

I love my city + electric bike. Im a guy who rides a dual-sport motorcycle, 150cc scooter with sidecar, and a normal 50cc honda scooter so i thought i had all my transportation needs met but this bike checks off boxes the others can’t which is riding the town lake trail where i always run into friends on my commute and the bike is the best option to take my kid in tow. Thanks MOD BIkes for always being there ready to help! Customer service is above and beyond so buy from these guys and let them take care of you and your bike

The experience of purchasing an electric bike from Mike at MOD bikes has been a pleasure from start to finish. He walked me through my options, had me try out the bike in the parking lot and answered all my questions. The bike itself is incredibly fun and has changed how I use the city. Within a couple of hours I was on town lake enjoying the sunset before heading back home effortlessly up a hill. I have now been using it for the last month and would never do without it. Excellent product and excellent service.

"I'm loving my bike...went 27 miles (but HILLS are"nothing" on ebike & battery was still 60%)...ran errands...Brought home in my panniers 2 bottles of wine, avocados, strawberries, apples, sushi 😁..just LOVE all of it's user friendly features! another 22 miles exploring today (again, "what hills"?) thanks ever so much!!!"

Since getting my MOD City+ bike a few weeks ago I’ve put 200 Austin downtown miles. It’s handled all my adventures so far and I look forward to taking in more of Austin. Mike and his team at MOD BIKES are first rate. Highly recommend

I drove up from Houston to look at these amazing bikes. Mike is the absolute best and made sure everything was perfect for what our daily use would be. I cannot recommend Mike and Mod Bikes enough. Go see them, it's an experience.

I purchased the perfect e-bike from Mod Bikes last December and I have nothing but praise for the whole staff and process. They made sure my Mod City + was set up perfect for me and that I was comfortable riding it. They also had all the info and docs for the sweet rebate from the City Of Austin ready to go at the end of the process. Turns out the customer service doesn't end there, either. Two months after my initial purchase Mike tuned my beautiful ride up for free. I <3 Mod City Bikes!

After doing a LOT of research on different electric bicycles I bought my mod bike and I LOVE it. These guys are fantastic and they are willing to spend as much time as needed to answer questions and help you decide on options! They have some great options. Quality electric bicycles AND quality customer service. Would give them 10 stars. Locally owned and operated. Go check them out! DK

This place is awesome! I got the city+ bike and it’s ridiculously fun to ride. I honestly knew nothing about e-bikes and just wandered in here to check it out based on reading all the rave reviews across the board. The guys that work here are so warm and knowledgeable, and they even let me test drive it in the neighborhood. I commute to work and am astounded at how quickly I can cruise around, and being able to track mileage is a cool feature too. I also really like that it can fold for better flexibility of storing/getting around. As another reviewer said on here, it’s got just the right amount of bells and whistles without going overboard, which I appreciate. I also really like the ease at which you can switch between using the pedal assist and handlebar control- super fun to boost up hills with :) MOD bikes, you get aaallll the gold stars forever.