I pre-ordered my MOD Black bike a while back and picked it up a few weeks ago. I made several trips to MOD Bikes before actually placing the order. Mike was always very helpful in answering all my questions. I never felt any pressure at all. He wanted to make sure I got just the bike I wanted. He explained how the bike was designed right here in Austin, which I liked. When I picked up the bike and went for my first ride, it was even better than I had expected. Even without the motor, it would be an awesome bike - very rugged and built with high-quality components. When I get on it to ride, and feel the help from the motor, I get a big dumb grin on my face that I can't help! It is so cool. It is so very smooth, it's not like the motor is helping, but rather it feels like you have super quad muscles. I know that sounds dumb, but you have to experience it I guess. There is a cadence sensor that gives you assistance that goes along with just how fast/slow you are pedaling, so it is very natural feeling. I actually got up to 31mph on my first ride in my neighborhood. I am very deconditioned from a months-long illness, and this bike, with the multiple, customizable levels of assistance is a perfect way for me to get back in shape. I've been using max assistance lately, and will slowly back off the amount of assistance as a regain strength. Haven't had a chance to take it off road yet, but I have no doubt it will be incredible with its full suspension and 3" wide tires. I am absolutely satisfied with my new MOD Black, and in knowing that I can just head right over to the shop on S. 1st when it's time for a checkup or if it needs anything. Get yourself one!

My Mod Black is a TOTAL game changer. I ride all over Austin with ease and still have a lot of battery leftover. The Mod Black crushes hills and trails, there really aren’t any limitations with this bike.
I first purchased the city+(which is excellent) and the Black is a whole other level.
My wife has an electric cargo bike that we bought in San Francisco before we knew of Mod Bikes and they have serviced it for us multiple times.
I can’t say enough about how high quality their products are and the customer service is even better.
Mod has a lifetime customer in me.

Mostly happy. I really like the assist system compared to my wifes other brand e-bike.... but it continues to "Ghost" shift no matter the tune-up or adjustment you make. Also I never got the rebate like I was told

I'm a big guy and have tried and failed many times to get into biking. I live in a hilly area of east Austin and the Mod Black has been a life changer for me. I can take my bike on 10+ mile rides in the heat and up hills and not die! I can still control how much effort I put into my ride so I still get a great workout without feeling exhausted afterward. I have already seen my car usage go down as I replace short trips with my bike. I'm also going on social rides and exploring new parts of town and meeting new people. I have had a great experience with the MOD Bikes team from point of sale to delivery to tune ups. Proud to support a local shop making great bikes.

I purchased two different Mod Bikes right before Christmas. We bought the cruiser with the side car and the mountain bike (ModBlack). We love both bikes and my family of 5 are constantly riding this bikes and putting grandbabies in the side car. Very happy with the performance and quality of both of these bikes. The motors are strong, there are great options for customizing the ride with the excellent software. As much as I love the bikes, the service is even better. These are well-built bikes and you can trust that Mod Bikes will provide support if you have any issues. I highly recommend!