Customer reviews

THE MOD FAMILY

We’ve built our brand around our customers, and their experiences speak for themselves.
Read the reviews from our MOD family to learn more about who we are and how our bikes help people move.

We’re happy to invite you to be a part of the family. Be The Face.

Reviews

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Refund Policy

14-DAY HOME TRIAL

Try any MOD from the comfort of your home!
We value your trust, and that's why if it's not the perfect fit, exchange or return it for a full refund* — you only cover the return shipping cost.

How does it work:

Start Your Trial:

 Your 14-day trial begins the day your MOD bike is delivered.

Decide If It’s Right for You:

Ride it, test it, and see how it fits your lifestyle. If it’s not the perfect match, simply contact our support team.

Hassle-Free Returns or Exchanges:

 We’ll provide a return label and even arrange a pickup for your convenience. Once the bike arrives back at our warehouse, we’ll inspect it, process your refund or exchange promptly.

Learn more