I purchased one Mod bike Groove. Pokey and Mike and teamwere great. I liked it so much that I bought another one. I traded in my two older bikes. I love the Mod bike with its strength and comfortable ride. Oh, yeah, it looks great. BTW, no one asked me to write a review.

Mod Bikes have exceeded our expectations in customer service, customer support & product quality! 💯 recommend!

You guy have to get a MOD Bike and side care, my Frankie loves his sidecar, and it’s the best ride ever. Staff is so amazing with all my questions!
Thanks MOD BIKES!

Great products, great customer support!

I got a phone call from MOD Bikes confirming my order and making sure I had everything I needed. Top notch.

Straightforward and satisfying.

How unusual to have an excellent product and even better customer service. I am thankful that I discovered Mod bikes and their employees.

You won't find better customer service anywhere in town. Great bikes that will reliably get you where you need to go. I've put over 500 miles on mine since April and not stopping anytime soon.

All the folks I’ve communicated with at MOD Bikes has been kind and easy to talk to. I appreciate that, and I strive to support local businesses, people and communities. I was drawn to MOD Bikes for the style but also the Texas made and owned , designed business. I knew when I called I would be able to have a conversation with a local company and that’s important to me as a consumer. I had questions, you have answers. It was all very smooth.

Everyone that I have had contact with at MOD bikes has treated me with respect and kindness. Best part was showing me how to get the power I need on the various levels so I can smooth out my ride.

Very responsive customer service! Let us test as much as we wanted and answered all questions. Thank you!!!!

Customer Service is Top Notch!

I have greatly enjoyed the mod city+. It is extremely versitile and has allowed me to get more miles on a bike in the past few years than I would have with a non ebike. My first several months with the bike were spent in West Virginia where I couldn't even get out of my neighborhood on a regular bike because of how steep the hills are. I was able to get up all of the hills with ease, gradually being able to reduce pedal assist levels with some conditioning. Now we live along the Fox River pathways outside Chicago and I can ride to at least 3-4 different small downtown areas with ease. I can't wait to add more cargo baskets and do even more on the bike. (also i can fold it up and tuck it away in the garage during our harsh Chicago winters)

Great bikes. No nonsense.

We love our Mod bikes and because of their outstanding customer service, I'll never buy an electric bike from any other company.
Thank you MOD bike team! Always stay awesome!

Mod Bikes has been a great company to work with as I got into e-bikes. They've been supportive when I've had issues with the bike I purchased (Mod Easy 2 w/ Sidecar) and I plan to get the Mod Easy 3 as an upgrade. The 5 stars are for their operations as a company; my review of the bike itself will be on their website.

Had been many years since purchasing a new bike, so was a little hesitant. Visited several stores and MOD Bikes did the best job by far in terms of answering questions and providing helpful info. No pressure... just very helpful. Would highly recommend them.

All questions answered. Helpful, pleasant, patient staff! Great "tour" of the new bike when we went to pick it up.

From helping us select just the right bike, to ongoing maintenance after we purchased - the MOD bikes staff is the best!

This biz has super friendly & knowledgeable staff, the policies are flexible and - perhaps most important - great products. If you're shopping for an ebike, this is the place to go. Take a bike, or 2 or more for a ride.

My wife and I recently purchased two Mod Berlin 2 e-bikes and are loving our new bikes. The purchasing process was easy, the guys in the store were extremely helpful and knowledgeable when we picked up the bikes, and it was overall a really pleasant experience. Looking forward to putting many miles on our new e-bikes over the next few years!

great bike

I purchased two mod bikes and the service was amazing. The staff directed my purchase and made suggestions which were based on the needs and fit for the bikes. Ultimately the bikes were amazing and I am glad I went with Mod Bikes. Highly recommended.

My experience with Mod Bikes has been exceptional! I only had a little experience with e-bikes but was ready to purchase one. I talked to a few owners and looked at a lot of them online but I really wanted to try one out before I invested in one. Plus I didn’t want to spend the $3,000 plus that many of them cost. I found the add for Mod Bikes in Austin where I live and went to check them out. They ask me questions about what I was looking for explained the different models they have. After a test ride I was sold on the Groove-so comfortable! Customer service is top notch, they really spent time with me to make sure I understood the bike. The five power settings are amazing. I hardly go beyond two in everyday riding and now I can really enjoy biking even at my age of 73!

I love riding with my dog on my Mod bike and sidecar. This bike is very sturdy and well made.
People get a big kick out it when we ride by.