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I purchased a Mod Black 3 and a Berlin a few months ago, and riding with my wife has been an absolute blast! We constantly get compliments on how great these bikes look together, and beyond their stunning aesthetics, both bikes have performed exceptionally well.
However, what truly inspired me to write this review is the outstanding service. When I noticed an unusual noise coming from my bike, the team at MOD, especially Marty Dolan, took exceptional care of me. When I got my bike back, it wasn’t just fixed—it felt better than new.
If you're in the market for an E-bike, MOD Bikes are a fantastic choice. With their high-quality build and an incredible service department that keeps your bike feeling like new, I can’t recommend them enough. Joining the Mod Squad is a decision you won’t regret!
Dustin,
Hi there! Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you and your wife are enjoying your Mod Black 3 and Berlin bikes. It's great to know that they not only look great together, but also perform exceptionally well.
We are also happy to hear that you had a positive experience with our service team, especially Marty Dolan. We strive to provide outstanding service to our customers, and we are glad we were able to take care of any issues you had with your bike.
Thank you for recommending MOD Bikes to others. We truly appreciate your support and are delighted to have you as part of the Mod Squad. Happy riding!
The Mod Team
I love your new sidecar since it opens in the back. I have an a hanger with the old side car so I had to make modifications for my dog. I think it looks pretty cool. It an original radio wagon all wood and I can slide the panels up and down so my dog can get in real easy works out well. And when I have the grandson in it, the seat and seatbelt fit perfect I love it.
Bilby,
Thank you for taking the time to leave us a review! We are thrilled to hear that you are enjoying our new sidecar and that it works well for both your furry friend and your grandson. It sounds like you have made some creative modifications to make it even more functional for your needs. We are always happy to see our products being put to good use. Thanks again for choosing Judge.me Shop Reviews!
All the best ,
The MOD TEAM
I purchased one Mod bike Groove. Pokey and Mike and teamwere great. I liked it so much that I bought another one. I traded in my two older bikes. I love the Mod bike with its strength and comfortable ride. Oh, yeah, it looks great. BTW, no one asked me to write a review.
Greg,
Hi there, thank you so much for taking the time to share your experience with our Mod Bike Austin! We're thrilled to hear that our team was helpful and that you're enjoying your new Groove. We appreciate your support and we're happy to have you as a customer. Ride on!
All the best,
Pokey, Mike and the MOD Team
Mod Bikes have exceeded our expectations in customer service, customer support & product quality! 💯 recommend!
Thank you so much for your kind words! We are thrilled to hear that you've had a positive experience with our customer service and product quality. We always strive to exceed expectations and it means a lot to us that we were able to do so for you. Thank you for recommending us!
You guy have to get a MOD Bike and side care, my Frankie loves his sidecar, and it’s the best ride ever. Staff is so amazing with all my questions!
Thanks MOD BIKES!
Rebecca,
Thanks you for your awesome review . We are so glad you and Frankie are enjoying your MOD BIKE. Let us know if you need anthing else,
we are here for you !
Cheers ,
Team MOD
I got a phone call from MOD Bikes confirming my order and making sure I had everything I needed. Top notch.
Straightforward and satisfying.
How unusual to have an excellent product and even better customer service. I am thankful that I discovered Mod bikes and their employees.
You won't find better customer service anywhere in town. Great bikes that will reliably get you where you need to go. I've put over 500 miles on mine since April and not stopping anytime soon.
All the folks I’ve communicated with at MOD Bikes has been kind and easy to talk to. I appreciate that, and I strive to support local businesses, people and communities. I was drawn to MOD Bikes for the style but also the Texas made and owned , designed business. I knew when I called I would be able to have a conversation with a local company and that’s important to me as a consumer. I had questions, you have answers. It was all very smooth.
Everyone that I have had contact with at MOD bikes has treated me with respect and kindness. Best part was showing me how to get the power I need on the various levels so I can smooth out my ride.
Very responsive customer service! Let us test as much as we wanted and answered all questions. Thank you!!!!
I have greatly enjoyed the mod city+. It is extremely versitile and has allowed me to get more miles on a bike in the past few years than I would have with a non ebike. My first several months with the bike were spent in West Virginia where I couldn't even get out of my neighborhood on a regular bike because of how steep the hills are. I was able to get up all of the hills with ease, gradually being able to reduce pedal assist levels with some conditioning. Now we live along the Fox River pathways outside Chicago and I can ride to at least 3-4 different small downtown areas with ease. I can't wait to add more cargo baskets and do even more on the bike. (also i can fold it up and tuck it away in the garage during our harsh Chicago winters)
Hi Chuck - you've officially been enlightened to the benefits of an e-bike! We're happy to hear you're getting even more riding in than if you had a standard bike. Ride on!
We love our Mod bikes and because of their outstanding customer service, I'll never buy an electric bike from any other company.
Thank you MOD bike team! Always stay awesome!
Hi Kornelia - no, you're awesome! Thank you for the kind words. #MODforlife!
Mod Bikes has been a great company to work with as I got into e-bikes. They've been supportive when I've had issues with the bike I purchased (Mod Easy 2 w/ Sidecar) and I plan to get the Mod Easy 3 as an upgrade. The 5 stars are for their operations as a company; my review of the bike itself will be on their website.
Howdy Peter, you're now an esteemed member of the MOD SQUAD. Don't ever forget it. We're always here to provide maximum fun and keep our customers riding! Thanks for your kind words.
Had been many years since purchasing a new bike, so was a little hesitant. Visited several stores and MOD Bikes did the best job by far in terms of answering questions and providing helpful info. No pressure... just very helpful. Would highly recommend them.
All questions answered. Helpful, pleasant, patient staff! Great "tour" of the new bike when we went to pick it up.
From helping us select just the right bike, to ongoing maintenance after we purchased - the MOD bikes staff is the best!
This biz has super friendly & knowledgeable staff, the policies are flexible and - perhaps most important - great products. If you're shopping for an ebike, this is the place to go. Take a bike, or 2 or more for a ride.
My wife and I recently purchased two Mod Berlin 2 e-bikes and are loving our new bikes. The purchasing process was easy, the guys in the store were extremely helpful and knowledgeable when we picked up the bikes, and it was overall a really pleasant experience. Looking forward to putting many miles on our new e-bikes over the next few years!
I purchased two mod bikes and the service was amazing. The staff directed my purchase and made suggestions which were based on the needs and fit for the bikes. Ultimately the bikes were amazing and I am glad I went with Mod Bikes. Highly recommended.