User Data Deletion

How to delete your data (Facebook Login)
We only receive your name and email from Facebook when you use “Continue with Facebook” to sign in.

To request deletion of this data:
1) Email us at support@mod-bikes.com with subject: “Facebook Data Deletion”.
2) Include the Facebook-linked email you used to sign in.
3) We will delete your Facebook-sourced data from our systems within 30 days and confirm by email.

If you maintain a MOD BIKES customer account and want it deleted entirely, you can also request full account deletion via the same email.

Contact: support@mod-bikes.com

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Refund Policy

14-DAY HOME TRIAL

Try any MOD from the comfort of your home!
We value your trust, and that's why if it's not the perfect fit, exchange or return it for a full refund* — you only cover the return shipping cost.

How does it work:

Start Your Trial:

 Your 14-day trial begins the day your MOD bike is delivered.

Decide If It’s Right for You:

Ride it, test it, and see how it fits your lifestyle. If it’s not the perfect match, simply contact our support team.

Hassle-Free Returns or Exchanges:

 We’ll provide a return label and even arrange a pickup for your convenience. Once the bike arrives back at our warehouse, we’ll inspect it, process your refund or exchange promptly.

Learn more