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REVIEWS
C
Excellent battery! Had some issues with my first one that came with the bike. It was quickly replaced and we are back up and running and my dog Maxine is very happy 😃 and so are we 💃💃🥰🥰🥰🥰🥰🥰
That’s wonderful to hear, Christine! So glad the battery issue got resolved quickly and that you’re back out there riding—Maxine must be loving it too! Enjoy the smooth rides and let us know if there’s anything else you’d like to add or tweak to your setup.
– MOD BIKES
J
When I moved to Germany the moving company would not pack my battery. For about a year I had to use my bike the old fashioned way. The crew at MOD Bikes helped find a solution to ship a replacement battery direct from the vendor. I am so happy that I now get to zip around with relative ease. Once again I am turning heads everywhere I go.
John, we’re so glad we could help get you powered up again! Must feel amazing to be back zipping around in Germany – and no surprise you’re turning heads with your MOD. Thanks for sticking with us through the battery challenge, and here’s to many more smooth miles abroad!
– MOD BIKES
P
Pricey but perfect. . .! I now have 3 fully charged batteries that I carry with me. . . just in case I run out of juice in the middle of nowhere (just down the road from where I live!) Great customer service throughout!
Thanks, Pops! Sounds like you’re well-prepared for any ride—near or far. Glad the extra batteries and our team have you covered. Enjoy the journey!
– MOD BIKES
R
Customer service team has been very responsive and helpful. Being a 1st time e-bike owner, they have been supportive and understanding when ever I reach out
Rod,
Thank you for your kind words! We are glad to hear that our customer service team has been able to assist you as a first-time e-bike owner. We strive to provide excellent support for all of our customers. Please don't hesitate to reach out if you have any further questions or concerns. Happy riding!
The MOD Team
A
I recently had a thorough tune-up done on my e-bike at Mod Staff, and I couldn't be more pleased with the results! After a new battery installation and a meticulous inspection of my bike, it is now running better than ever.
The team at Mod Staff truly stands out for their exceptional service. They took the time to carefully and thoroughly inspect all components of my bike, ensuring everything was in perfect working order. Their attention to detail is commendable, and it shows in the quality of their work.
When I dropped off my bike, it was looking a bit worse for wear—let's just say it was more than a little dirty. However, when I picked it up, I was amazed to find it looking almost brand new! The cleaning and maintenance they provided made a significant difference.
Overall, I highly recommend Mod Staff for anyone in need of e-bike services. Their professionalism, expertise, and commitment to customer satisfaction are truly impressive. If you want your bike to run smoothly and look great, this is the place to go!
Dear valued customer,
Thank you for taking the time to leave us such a positive review! We are thrilled to hear that your e-bike is running better than ever after our thorough tune-up and new battery installation. Our team takes great pride in providing exceptional service and ensuring that all components of your bike are in perfect working order.
We are glad that you noticed the attention to detail we put into our work, including the cleaning and maintenance that made your bike look almost brand new. Thank you for recommending us to others in need of e-bike services. We truly appreciate your kind words and look forward to serving you again in the future.
Happy Cruis'n!
The Mod Staff team
F
MOD Easy 2 Battery 48V 15Ah
Frank,
Thank you for leaving a review for our MOD Easy 2 Battery 48V 15Ah. We are glad to hear that you are satisfied with your purchase. We hope it continues to meet your needs. Have a great day!
The MOD Team
W
will this battery work on MOD Easy 1 bike ?
Willy, thanks for reaching out! To confirm whether the MOD Easy 2 Battery 48V 15Ah will work with your MOD Easy 1, please email your bike’s serial number to howdy@mod-bikes.com. Our team will verify compatibility before you order. Thanks for being part of the MOD family!
Cheers - Jules
D
Does this fit the Sahara?
Hello, no, this battery will not work for Sahara as this is for the version two model. Here is the battery that will work for the Sahara
https://mod-bikes.com/products/mod-easy-battery-48v-15ah-3
B
We have a lightly used Easy 2 eBike, about 400 hours. The battery only lasts about 20 miles, is that normal? Also how long does it take until full charge and can you leave the charger plugged in overnight? I would assume yes, but do not want to wear down the battery.
Hey Kurt, unless you’re carrying a lot of weight or mostly riding uphill, it sounds like your battery might not be performing at its full potential. This is usually a quick settings fix we can sort out in a 5-minute call.
A full battery charge takes about 6 hours if it’s completely drained, but that can vary depending on how much charge is left—kind of like your phone. You can definitely leave it charging overnight, or even for a day or two without any issues. Just avoid leaving it plugged in unattended for long stretches, like if you’re going on vacation, since that can shorten the battery’s lifespan over time.
– MOD BIKES
C
Do you offer refurbished batteries at a discounted cost?
Hi Caleb, we do at times, but at the moment we don't have any available in the inventory please check back with us in about a month.
