I truly love my MOD Bikes experience. The staff has been very friendly and the bike itself has far exceeded my expectation. In the first two weeks, I've already ridden 100 miles and expect to add many, many more in the months to come.
I particularly appreciated having the opportunity to customize my bike with new handlebar paddles, saddle bag, lock and helmet. I wasn't sure at the time, but they have made a huge difference in my experience out in the field -- I couldn't imagine going back to a U-lock or putting all my items in a backpack again.
Further, sales staff helped me to navigate the City of Austin e-bike rebate process, showed me how to turn on the headlights (yep, I was really that new to the world of e-bikes), and gave me a neat tool to sync up with my electric helmet to add flashing indicator lights. Even with customization, my e-bike cost me the same amount as my analog bike did back in 2005 (after the rebate)! I couldn't be happier and I couldn't recommend MOD Bike more strongly.
If you have been on the fence, now is the time to act.