MOD Berlin Step-Thru 3

I wanted to get an electric bike for years, and finally decided to go for it. Mod made it super easy to test ride and choose the Berlin. My step-through Berlin is comfortable, but it’s also fast and powerful. I usually use it in Fit or Eco mode while peddling. Put it into turbo or sport mode and it really takes off! It’s easy to ride, and easy to charge. The shock absorbing fork and seat post help smooth out the potholes and bumps. Mod has a lot of bike types to chose from. The Berlin is a great all-around choice and I highly recommend it and the Mod team!

Have had 2 different e-bikes before, these are truly the best!

This is my second ebike, New Berlin 3 step thru and Easy 3. Very different but both loads of fun. Well designed. Completely assembled. Very friendly staff.

The Mod Berlin is an excellent bicycle. I am enjoying my daily rides. The comfort, features and smooth ride have exceeded my expectations. Working with a local company is also as added bonus.

While shopping for my first ebike I had focused on addressing several requirements. I live here in sunny Florida where there are generally well paved roads and few hills. So even though I am retired, I limited my search to Commuter bikes. I was also looking for a bike that would allow me to ride in an upright position comfortably for extended periods. I also wanted a powerful rear hub motor with a torque sensor and decent battery range. Finally, I wanted to avoid excess weight as much as possible to facilitate transport as well as to increase maneuverability.

I have had the bike for 2 weeks now and I can categorically say that the Mod Bikes Berlin 3 has met and clearly exceeded these requirements. What’s more the Berlin 3 delivers on these features in very innovative ways. Careful forethought in its design is clearly evident throughout. For instance, a frequently overlooked aspect is that the Berlin is a “29er”, that is, the wheel diameter is an impressive 29”. These larger wheels soak up road bumps better than standard 26” wheels. It achieves this without the need for complicated frame suspension equipment thus keeping weight to a minimum. And the EXA suspension seat post and fork, both capable of 40mm of travel, keeps the ride incredibly smooth while delivering this performance in a compact package. Clever indeed!

Power delivery is as smooth as silk with the 750w rear hub motor. I understand that the internal gears are enhanced with metal to provide reliable performance and extend the life of the motor. A very nice feature!

The display is easy to read and is quite intuitive. I particular like the 5 pedal assistance mode which had been configured. I start my ride on “Fit” but gradually advance to “Eco”. All controls are easily accessible and are logically laid out. And I love the fact that it syncs with the Lumos Ultra helmet. This innovative headgear provides a very visible display of signals which readily communicates rider intentions enhancing safety. Another brilliant feature!

Quality permeates the build. The frame does not exhibit flex and provides a firm platform for riding which instills confidence. The 52T drive gear delivers plenty of power and shifting is a breeze. While ride the level highways and byways of SW Florida the ride is virtually silent. Even the humble kickstand exudes premium quality.

The battery is partially integrated into the frame making is easy to install and remove. Charging takes about 7 hours which is as advertised. I have not recorded my range yet but will do over the coming weeks.

Did I mention style? The charcoal black matte finish is very distinctive and is nicely accented by the faux leather seat and handlebar grips. The Berlin is a big bike yet is not overpowering. While being only 5’6” I can mount and dismount with ease.
Being located over 1,000 miles away from the Mod Bikes HQ I was at first concerned about support. However, I discovered the support staff to be readily available and very willing to help. I like that they took ownership of my technical issue and set up video calls to walk me through a resolution (I had a minor issue with aligning the front brake caliper…this was quickly resolved in a single session). I was really impressed that the support team followed up with me to ensure that the issue had been resolved to my complete satisfaction. Impressive!

My only gripe is the suggested placement of the Foldy Lock on the seat post makes it difficult to mount and dismount. To solve this, I installed it on the mounting posts provided on the frame.

I am thoroughly delighted with my purchase. The quality, ease of use, performance and price(!) of this exceptional ebike makes it easy to recommend to friends and family. I am very pleased to be a member of the “Mod Squad”.

Ride on!

I hadn't ridden a bike in over 40 years. My friend suggested an e bike to get to work - 16 miles rt. I borrowed hers for 2 weeks and realized I loved it, even in Austin in July. I bought one and 9 months later I hit the 1,000 mile mark! I am so pleased that I bought local. I've taken my Berlin in a couple of times (remember it has been 40 years!) and it is so easy/convenient to get fixed. I am so glad I didn't order online. I ♥️ my bike. Thank you Mod Bikes.

I did a lot of research before getting this bike and the the results have not disappointed. I use the bike mainly to ride the three miles to and from work on some of Waco’s less-than-well-paved roads. But thanks to the Berlin, my rides have been smoother than expected, and if I’m tired after a long day, the extra help I get from the bike is perfect.

I purchased a Mod Berlin and I love it! The shopping process was easy and the customer service has been excellent.

Kathy is MOD for Life! At age 65, I was getting super anxious driving in Austin!
I also hate trying to park, in this city! I bought my MOD Berlin in August 2022, after months of researching & test driving--electric cars, various brands & models of E-bikes, Vespas & scooters. The MOD Berlin was my choice! Having their store in Austin was a BONUS! Their staff are superb! Their POST PURCHASE information & service have kept me safe & using my bike, as my primary mode of transportation, 85% of the time! I've had 2 other people buy MOD e- bikes, based on conversations with them or their family members! YOU SHOULD TOO! MOD for Life, Baby! Kt😎🤸🏽 6/2023

Living in the hilly west end of Austin, bicycling uphill in the heat was pretty dreadful, but with the Berlin's assist I can run errands around town and not be drenched in sweat on my return home. Very user friendly and efficient, and a very comfortable ride.

My MODbike Berlin is a great bike. It is exactly what I wanted in a bicycle. It is sturdy and good for city riding for light errands and just for fun. It’s heavier than an analog bicycle but not so heavy that I can’t lift it briefly it I need to. It’s black – my favorite color. It looks like a bicycle – NOT like the fat tire behemoths that you sometimes see masquerading as electric bicycles. Pedaling it gives me the pleasant exercise that I want and need, but there’s enough “umph” in the battery to get me up that last hill on the bike path back to my house. The battery is removable and chargeable from a normal wall outlet in my home. I got the FoldyLock installed by the shop at the time of purchase and it means that I never ride off somewhere without my lock. I’m very pleased with every aspect of this bike.

I thought I’d write a few words about insuring an electric bicycle, because the information online can sometimes be confusing. I’ve heard stories of people who had insurance but then could not get the money after their bike was stolen because (the story goes) they did not have a photo, date stamped on the day of theft, of the bicycle locked up.

My previous bike was stolen from the garage where I still live when I foolishly left it with a less-than-industrial-strength lock. Bike theft is a sad fact of life here. This time, in addition to several massive locks, I got bicycle insurance from the same place I have homeowners’ insurance, life insurance, auto insurance, etc. It cost me $120 for a year. The weird thing is: it is officially classified as motorcycle insurance. Apparently, for insurance purposes, anything that can potentially go more than 25 mph is a motorcycle. The Berlin has a top speed of 28 mph. I decided that they could call it “pineapple insurance” for all I cared, so long as it was insured. If you get insurance, you will need the serial number, which is located under the bottom bracket where the two pedal cranks meet. Use your phone’s front facing camera to photograph it. Check what you have to do to make a claim before agreeing to insurance: my broker told me a police report would be sufficient.

After a month with the MOD- Berlin and around 200 miles on it, the bike is still awesome! Plenty of power to smooth out the many big hills on my commute, upright effortless cruising speed, comfy ride, and I can load it down with stuff. My only complaints are that it’s a heavy pig around corners and it’s a lot on the brakes, but once you get used to the weight, it is a great bike. Well worth the weight for the power the battery and motor give you. I’m judging it hard as it’s my first ebike, I’m sure they are all heavy. The Berlin does a great job of looking and feeling like a real bike which was my main criteria to look for in a bike. It is all the fun part of riding a bike without any struggle and makes commuting easy. Really happy with my choice and highly recommend you try one out.

I bought my Berlin Step-Thru right before I moved to Roanoke, VA, and I've really been enjoying exploring my new city on it. It's very hilly here, so the electric assist is pretty necessary to get around town. Also, since I spend half the time racing downhill, the disc breaks are awesome. They are so smooth it feels like flying! I'm very happy with my new bike. Thanks!