SERVICE

VIRTUAL TECH SUPPORT

We designed our bikes to be easy to assemble and maintain. With just a few standard tools, you can handle much of it yourself. For added convenience, our friendly team of expert technicians is available to assist you by phone or video. We’re here to guide you through every step and ensure your bike is in top condition and ready to ride.

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MOD SQUAD

We’ve built our brand around our customers.
Join the movement and show us how you move: @modbikes.official

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Refund Policy

14-DAY HOME TRIAL

Try any MOD risk-free from the comfort of your home! We value your trust, and that's why if it's not the perfect fit, exchange or return it with free shipping for a full refund.

How does it work:

Step 1:s

After your MOD bike arrives at your doorstep, you have a full 14 days from delivery day to decide if it's right for you. 

Step 2:

If it's not a great fit, contact our support team and we'll provide a shipping label and even arrange a pick-up for you. 

Step 3:

Once the bike arrives at our warehouse we will process your refund or exchange.