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MOD BIKES
We are proud of the bikes we build and stand by them. That’s why all of our bikes are backed by a 5 year limited warranty.
THE Warranty covers the following
This warranty is limited to the repair or replacement of the parts listed above. The warranty applies exclusively to the original owner and is not transferable.The warranty only covers bicycles and components purchased through an authorized MOD BIKES dealer.
| Frame | 5 years |
| Electric System - Motor, Battery, Display | 18 months |
| Fork and Suspension | 18 months |
| Drivetrain | 12 months |
The warranty does not cover the following
| Water damage, corrosion or rust |
| Damage / failure due to accidents |
| Damage / failure caused by tampering or use of unauthorized parts or accessories |
| Misuse |
| Neglect |
| Modifications of components |
| Normal wear and tear |
| Bike Charger |
For warranty details outside the continental U.S. and to review the full MOD BIKES Limited Warranty Terms and Conditions, click here.
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Refund Policy
14-DAY HOME TRIAL
Try any MOD risk-free from the comfort of your home! We value your trust, and that's why if it's not the perfect fit, exchange or return it with free shipping for a full refund.
How does it work:
Step 1:s
After your MOD bike arrives at your doorstep, you have a full 14 days from delivery day to decide if it's right for you.
Step 2:
If it's not a great fit, contact our support team and we'll provide a shipping label and even arrange a pick-up for you.
Step 3:
Once the bike arrives at our warehouse we will process your refund or exchange.
