14 Day Home Trial - Learn More
Terms of service
Welcome to MOD BIKES! These Terms of Service ("Terms") govern your use of our website located at https://www.mod-bikes.com (the "Site") and any purchases or interactions with our products and services.
1. Company Information
- MOD BIKES is a DBA of V-Cycle Global LLC.
- Address: 415 E St Elmo Rd, BLDG 2, Austin, TX 78745, USA
- Email: howdy@mod-bikes.com | Phone: (512) 518-3445
2. Acceptance of Terms
- By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy.
- If you do not agree, please do not use our Site.
3. Product Information & Changes
- MOD BIKES reserves the right to redesign, alter, or discontinue any product without notice.
- From time to time, based on product availability, MOD BIKES may make changes to specific products or components and replace them with better or equivalent replacements without notice.
- Product specifications, pricing, promotions, and availability are subject to change at our discretion.
4. Sales, Discounts & Price Adjustments
- Discounts, coupons, and promotions cannot be combined unless explicitly stated.
- Customers who purchase a product at full price and see a discount on the same item within 14 days of delivery or pickup may request a Retrospective Price Adjustment in the form of a MOD BIKES gift card.
- To request, fill out the Price Adjustment Request Form within 14 days of delivery.
Holiday Best Price Guarantee
- Applies to electric bikes purchased between Oct 16th and Dec 31, 2025
- If the price of your bike drops during that period, we’ll refund you the difference.
5. Intellectual Property
- All content, trademarks, and media on our Site are the property of MOD BIKES or its licensors.
- You may not reproduce, distribute, or use any content without written permission.
6. User Comments & Submissions
- Users may post comments on the Site, provided content is lawful, respectful, and does not infringe rights.
- By posting, you grant MOD BIKES a non-exclusive license to use, reproduce, and display the content.
- MOD BIKES reserves the right to remove any inappropriate or offensive content.
7. External Links & Hyperlinking
- Certain approved organizations may link to our Site without prior approval.
- Links must not misrepresent MOD BIKES or its relationship with the linking party.
- MOD BIKES reserves the right to request removal of any link at our discretion.
8. Use of Cookies
- We use cookies to enhance your user experience and track analytics.
- By using our Site, you consent to the use of cookies per our Privacy Policy.
9. Limitation of Liability
- We do not guarantee the accuracy or availability of Site content.
- MOD BIKES shall not be liable for any damages arising from your use of the Site.
- Nothing in this section limits liability that cannot be excluded under applicable law.
10. Refusal of Service
- MOD BIKES reserves the right to refuse service under circumstances including (but not limited to):
- Violation of our terms or policies
- Abusive, threatening, or disruptive behavior
- Requests involving illegal or unethical services
- Refusal of service decisions are made without discrimination based on protected statuses.
11. Governing Law
- These Terms are governed by the laws of the State of Texas, United States, and are designed to comply with consumer protection requirements in the U.S., Canada, and the EU to the extent applicable.
12. Changes to These Terms
- We may update these Terms from time to time.
- Continued use of the Site after any change indicates acceptance of the revised Terms.
Contact
If you have any questions, please contact us at howdy@mod-bikes.com.
Refund Policy
14-DAY HOME TRIAL
Try any MOD from the comfort of your home!
We value your trust, and that's why if it's not the perfect fit, exchange or return it for a full refund* — you only cover the return shipping cost.
How does it work:
Start Your Trial:
Your 14-day trial begins the day your MOD bike is delivered.
Decide If It’s Right for You:
Ride it, test it, and see how it fits your lifestyle. If it’s not the perfect match, simply contact our support team.
Hassle-Free Returns or Exchanges:
We’ll provide a return label and even arrange a pickup for your convenience. Once the bike arrives back at our warehouse, we’ll inspect it, process your refund or exchange promptly.
Learn more