Go Back
Cart
No risk - 14 Day Home Trial - Learn More
REVIEWS
Customer Reviews
Based on 4 reviews
25%
(1)
0%
(0)
0%
(0)
0%
(0)
75%
(3)
D
The first one I received wouldn't charge. An e-mail later, the old one was on it's way back to Austin and a new one was headed in my direction. I'm very pleased.
Thank you for the review, Daniel, it's good to hear that we were able to help you when needed!
S
They won’t stand behind a battery that went thru maybe 40 charging cycles because it was a few months past the 18 month warranty. I live in Massachusetts and don’t ride in the winter. Stay away, their customer service if you aren’t local-SUCKS! Buy a Priority bike instead. A very unhappy customer!!
C
This was a replacement battery that MOD BIKES sent because the original battery had a loose part that is not user-serviceable. This new battery did not work at all, and customer support told me it was due to blown fuses. It just never charged and there was no way to fix it. So now I'm waiting for my THIRD battery. Talk about a bad experience!
B
The wrong replacement battery was sent (I returned it to Mod Bike 10 days ago) and am waiting for my 1st generation Berlin battery to be sent to me.
Bob,
We do have a human factor and apologize for any inconvenience. We will do everything in our power to make an occasional mistake right.
Hope you will up our review number when you are back on your bike and smiling. Our goal is to make you happy!
Brenda
