Contact information

Trade name: MOD BIKES

Phone number: 5125183445

Email: Howdy@mod-bikes.com

Physical address: V Cycle Global, 415 E St Elmo Rd, BLDG 2, Austin TX 78745, United States

VAT number:

Trade number:

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Refund Policy

14-DAY HOME TRIAL

Try any MOD from the comfort of your home!
We value your trust, and that's why if it's not the perfect fit, exchange or return it for a full refund* — you only cover the return shipping cost.

How does it work:

Start Your Trial:

 Your 14-day trial begins the day your MOD bike is delivered.

Decide If It’s Right for You:

Ride it, test it, and see how it fits your lifestyle. If it’s not the perfect match, simply contact our support team.

Hassle-Free Returns or Exchanges:

 We’ll provide a return label and even arrange a pickup for your convenience. Once the bike arrives back at our warehouse, we’ll inspect it, process your refund or exchange promptly.

Our Refund Policy