they make you feel like you are their only customer. i am sure they have millions of plates spinning and yet they somehow manage to be present in the moment with your needs and you feel like you are just over at a good friend's house. i missed the excitement of my motorcycle after having the wee-un. the MOD Easy with a childseat gave me back some of my internal mojo and a chance to share that side of me with my daughter biking her to/from daycare. she especially liked the bear they gave her when we picked up the bike...so much so her 2.5 year old self wanted to give them a kiss. what really impressed me was MOD's attentiveness to safety. i have been riding it for 5 months now and around the time of zuul's service (yes i named my bike) i popped the tires on something in a construction zone. they were consummate professionals taking extra care to perform the service, clean up the bike, and repair the damage as if an auditor was watching over their shoulder. then they even tested their work before they had me test it! i can't wait to get another model...i think instead of collecting cars i will be a MOD bike collector

This place is great! They offer their own line of electric bikes, and a highly curated and awesome selection of bike accessories you won’t find at other shops. I brought my family in to check them out and they let us all take rides, try out the different models, and ask questions. My kids were super excited! I ended up buying the “Easy” model, a totally badass bike unlike I’d ever seen before. They added a seat in the back - my kid now rides in style to school every day! The staff is very friendly and helpful, and they offer a warranty and free maintenance on their bikes. When I had a small problem with mine, a staff member DROVE TO MY HOUSE within 10 minutes to help!

Pleasure to work with and always answered my questions right away.

love our city bikes we have over 100 miles on each of them does every thing we need

Visited the store 2 if not 3 times before we purchased the Easy. Personal attention and customer service were exceptional throughout the experience. Mike actually delivered the bike to my house at the end of the day after they had completed assembly. They have followed up to ensure things have gone well. Love the bike, lots of fun, and get lots comments on the style (positive ones). My spouse already owned an electric bike by or from another company and I decided the local specific shop Modbike was the competitive difference, I have not been disappointed.